How can I be notified when We'r Toys  comes to my city or when new products are featured at the store?

Follow We'r Toys on  FacebookInstagram and Twitter for updates and announcements on when we will be launching in a city near you. 

 

Will you honor previously issued We'r Toys gift cards, store credit, rewards points, Groupon or other coupons?

Yes of course. In every shop or on the website you can use youd discount code.

 

Can I order in store for home delivery?

Everything that's available to buy on the TheToyShop.com or elc.co.uk can be ordered in your local store and delivered to your home address.

Below is a list of frequently asked questions about this service, please ask a member of store staff or get in touch with customer services  if you have any further queries. 

 

Is there a minimum spend level to use the home delivery service?

There is no minimum or maximum spend for this service but you will be charged for delivery on orders under £40. Orders over £40 have free standard delivery included. 

 

Will a signature be required upon delivery?

Our couriers do require signatures for express delivery orders. If the courier attempts delivery and there is nobody available to sign for the parcel, they will do their best to leave the parcel with a neighbour or in another safe location.

 

Can I cancel or add something to my order?

Once your order has been placed we are unable to make changes to it. However we can usually cancel an order if we are notified within one hour of it being made. 

 

How do I return an item?

Orders placed in-store are covered by the same refund and returns policy as normal store purchases. Please see our returns page for further details. 

 

Am I able to order something in-store for collection in-store?

Unfortunately delivery is only available to your home or another personal address

 

Are there career opportunities with the new We'r Toys ?

We have numerous exciting and rewarding career opportunities at all levels as we look to bring back the We'r Toys  brand in the US. We encourage you to stay in touch with us on our career page for news and opportunities.

 

I want to be a supplier/service provider for We'r Toys . How do I do that?

Please direct all inquiries to We'r Toys@gmail.com